FAQs

How Can We Help You?

What is SKINCHOICE?

SKINCHOICE is rooted in a firm belief that skincare should be clean, effective, and accessible to all – without sacrificing quality.

Are SkinChoice products vegan and cruelty-free?

Yes. All our products are cruelty-free, vegan-friendly and latex free. We do not test, and will never test on animals. All products we sell represent our values, including the belief that animals should not be hurt at the expense of good skin.

Are SkinChoice products gluten-free?

All of our products are gluten-free.

What is the Breakout Patch Classic?

Breakout Patches are miniature acne stickers that harness hydrocolloid technology to absorb impurities and protect your breakouts against bacteria (and wandering fingers).

What's in the Breakout Patch made from?

Hydrocolloid. For transparency, our hydrocolloid is made from:

  • Hydrogenated Styrene/Methylstyrene/Indene Copolymer
  • Cellulose Gum
  • Polyisobutene
  • Pectin
These are all vegan friendly ingredients and are safe to use on the skin.

How safe are the Breakout Patch ingredients?

Breakout patch has been clinically tested by dermatologists in Germany to ensure they’re safe and deliver incredible results no matter your skin type, ethnicity, age, or gender.

The Breakout Patch is also free of animal derived ingredients, synthetic fragrance, artificial dyes, parabens, PEGs, phenoxyethanol, mineral oil, silicones, sulfates and phthalates.

How does hydrocolloid work?

Hydrocolloid is a sticky, gel-like flexible material that works by absorbing fluid from the pimple while keeping the skin around it moist. This is key for speeding up the pimple healing process. Used correctly and in the right circumstances, they are highly effective.

Why the Breakout Patch Classic?

  • Proven to effortlessly absorbs the fluid from whiteheads
  • Transparent and ultra-thin, you hardly know it is on
  • Helps speed up the healing process while preventing scarring
  • Provides a protective barrier against irritants and germs
  • Helps reduce the urge to touch and pick the blemishes
  • Blend seamlessly on all skin tones
  • Can be used both day and night
  • Safe to use on all skin types
  • Dermatologically tested
  • Vegan friendly

Why the Breakout Patch Classic Nose?

  • Gently absorbs oil and impurities
  • Unclogs, cleans, and shrinks enlarged nose pores
  • Flexes to fit nose contours
  • Covers key blackhead zones
  • Peels of gently (no adhesives in sight)
  • Safe to use on all skin types
  • Dermatologically tested
  • Vegan friendly

How do I use the Breakout Patch?

  • 1. Clean and dry your skin.
  • 2. Apply the patch directly over the affected area.
  • 3. Remove patch after it turns white. For best result, allow for 6+ hours, or use overnight.

When is the best time to use the Breakout Patch Classic?

Breakout Patch Classic work best when there is a spot with a whitehead or a spot you’ve just picked. By simply applying the patch, it would help by extracting any fluid from the area and flattening the spot faster. They can also help by creating a barrier to keep you from absentmindedly touching your face, which causes spots to linger longer.

When is the best time to use the Breakout Patch Classic Nose?

Breakout Patch Nose work best when use overnight. Stick the patch to your nose and leave it to work wonders, and the best part is that they visibly shrink enlarged pores while minimising the chance of future clogged pores.

How does the Breakout Patch Classic Nose work?

Breakout Patch Nose absorbs pore gunk from the nose. The overnight nose patch with 6-hour gunk-absorbing power. Handles pores, pimples, and excess oil in one patch.

How long should I wear the Breakout Patch for?

6-hours.

How is the Breakout Patch different from other acne solutions?

  • No harsh chemicals or formulas that dry out skin
  • Won’t irritate sensitive skin
  • Acts as a protective barrier against germs and bacteria
  • Prevents touching and picking, which can worsen blemishes or cause scarring
  • Visibly shows that it’s working by changing from transparent to white
  • Easy to use, small, light and portable
  • Safe for pregnant women and nursing moms

What skin type is Breakout Patch suitable for?

Breakout Patch can be used on all skin type and is safe for all, even for those with sensitive skin.

Is the Breakout Patch suitable for men?

Absolutely, the Breakout Patch is unisex and designed to be used by men as well.

Is the Breakout Patch product safe for all?

Yes! the Breakout Patch is safe for all, even for those with sensitive skin.

Is The Breakout Patch vegan?

Yes! All SkinChoice products are vegan friendly.

Was The Breakout Patch tested on animals?

No. We never use animal by-products in our formulations and we will never test our products on animals.

Is the Breakout Patch safe to use when pregnant?

Breakout Patch is safe to use while pregnant, however we recommend always checking with your doctor before using any new products while pregnant or nursing.

Do you have discount codes that I can use on my order?

We offer exclusive offers for our email subscribers. Please subscribe to our mailing list to enjoy deals on your favourite SkinChoice products.

When will an out of stock product be available again?

Due to the popularity of our products we may sell out fast! Sign up for our emails to get first-access to back-in-stock items and new product launches.

Where do you ship?

We ship worldwide.

What is your return policy?

We want you to be 100% satisfied with your purchase and experience. If for any reason you are not completely satisfied, simply send us an email at info@skinchoice.com within 14 days from the date of your purchase. Our customer service team will assist you personally.

Should I expect my order to take longer during the holiday season?

We always strive to deliver your order to you as quickly and safely as possible. With the busy holiday season, we have been made aware that some orders may take longer due to high volumes of traffic with our shipping partners. We plan ahead for the surge in holiday shipping but there may still be some orders that take longer than estimated. Most orders will arrived within 1-2 days of the estimated delivery date.

Do you offer free shipping?

Yes! We offer free domestic standard shipping for orders over £20.

How long will it take my order to arrive?

After placing your order, please allow for 1-3 business days for processing, prior to shipment. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. Depending upon your selected shipping method, standard shipping typically arrive within 2-5 business days after shipment. Orders with expedited shipping take approximately 1-3 business days.

How long will it take my international order to arrive?

Typical shipment for international orders is 10-20 business days (weekends excluded), but can take longer depending on the shipping destination or service interruptions.

Following Brexit, there may be custom delays to orders shipped to EU destinations. We recommend you purchase our products on Amazon for faster shipping.

Can I change or cancel my order after it has been placed?

Unfortunately we are unable to modify or cancel orders once they have been placed, as our warehouse begins processing them immediately.